Freakin moron...

Posted by cmos @ Mon 29 Aug, 05, 11:34PM under Kleo
This blog has been viewed by 410 visitor(s)

Oh woe. I just created a culinary disaster. I tried boiling some sausages using the microwave oven instead of grilling them over a shallow pan; which I usually do. The franks turned out crappy, tasting like partially soggy paper pulp... bleh. Yeah, it was irritating to waste several perfectly good franks due to my 'stroke of genius'.

But nothing could be more irritating then a phone called I received a few days back. Telemarketing could be a good thing if done properly. A courteous voice coupled with someone who knows what he/she's talking about will definitely grab my attention. I have entertained a few such calls and even accepted several promotions, due to the politeness and savviness of these telemarketers.

However, the phone call I mentioned earlier was a whole new ball game. Apparently, banks nowadays prefer to hire green horn telemarketers who doesn't give a hoot bout the customer and would do anything to badger the customer into saying ok. Here's basically how the conversation went; you tell me if I should feel irked by such a phone call. Names changed to protect the identity of the moron and myself :

**Phone rings**

Me : Hello?

Miss D : Is this Mr. C? This is Miss D calling from Citibank. Can I take a few minutes of your time? **thick Ah Lian accent and speaking at bullet-like speed**

Me : Ok. Sure. What's this about?

Miss D : Well, Mr. C, Citibank is offering you an special protection coverage for your credit card which is a wonderful deal; all you need to do is say yes and I will enrol you for a free one month trial **still speaking freakin fast**

Me : Whoa. Slow down here. What is this insurance thingy again? Care to explain in detail how the scheme works?

Miss D : Basically, for your monthly credit card statement, you pay a small percentage out of the total amount for a so-call insurance, which ensures that if anything happen to you, your bills will be covered. Isn't this great? So shall I sign you up? **pushy... pushy...**

Me : Miss D, thanks for the offer but I think I'll pass.

Miss D : Mr. C **voice a little stern-er**, this is a one time offer for you and I really think you're letting a really good opportunity slip past your hands. I have your details in front of me right now, you just need to say yes.

Me : Miss D **starting to feel irritated**, thanks for explaining the thingy for me, but I think my spending patterns does not justify the additional cost I will need to pay each month. I'm not exactly a big spender.

Miss D : But there is a free 1 month no obligation trial for you to try out! If you think you don't like it, you just need to call us and we will terminate the thing **voice getting pitchy**

Me : It's kinda a hassle so thanks anyway.

Miss D : So shall I sign you up now?

Me : Miss D, I just said I wasn't interested.

Miss D : You're passing a good opportunity here Mr. C. You need to tell me why you're not interested **demanding voice**

Me : Whaaa??? I need to have a reason to decline? What type of policy is this? Really Miss D, thanks for the offer, but no thanks.

Miss D : You got to give me a reason why you do not want to sign up Mr. C.

Me : Miss D, if you paid attention to what I mentioned earlier, I already said my spending patterns does not justify the additional cost this thingy will require me to pay.

Miss D : But it's free! **shrilly voice**

Me : I do not want to sign up for something then terminate later on. It's a hassle for both my and your side. So thanks again.

Miss D : I don't understand why you're declining a free offer. You will have to give me a reason why you don't want this offer **bitch mode...**

Me : **fucking irritated at this point** Since when does the customer have to explain himself when he rejects an offer?

Miss D : I need a reason Mr. C. Let me just sign you up ok?

Me : Look here Miss D, I-AM-NOT-INTERESTED-IN-THIS-OFFER-CITIBANK-IS-PROMOTING. AND I DO NOT NEED TO GIVE YOU ANY BLOODY REASON WHATSOEVER AS I AM THE CUSTOMER. SO DON'T WASTE MY TIME. (I actually wanted to shout KAANEEHMAHCHAOCIBAIGUAEMMCHAILUKONGHAMIKLANCHIAOLUSISIAOCHARBOH, but I guess she got the message...)

Miss D : Fine.

**phone goes dead immediately**

Some morons just don't understand the concept of telemarketing. Harassing the customer is a big no-no. I'm tempted to terminate my stupid credit card after this damn fiasco.

Idiot.



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cmos @ Thu 01-09-05 12:09PM
Joez : Smart move. Should hav done that instead ^_^

n305er : My voice like katak-lar... kenot... kenot... sure pecah tembelang one...

lion : I oso wan kensel liao...

Ikan : ...
Ikan @ Tue 30-08-05 07:13PM
u know what my gf did when she hvn't got her current job yet?

she said.. I HAVE NO INCOME...

the lady just say.. oh ok...

*hang up* :)
lion @ Tue 30-08-05 06:49PM
wow .... lucky for me. I just went to citibank and got my both Credit cards terminated this morning ... hahaha :D
n305er @ Tue 30-08-05 03:03PM
Why so mah fan...
*Imitates a girl's voice*

Nombor yang anda dail. Tiadak dalam perhidmatan...
Joez @ Tue 30-08-05 01:59PM
I told the guy(guy called ma) that I dun have time, working, asked him to fax me, he said no doc, then I said, I prefer to read esp terms and conditions, he said dun have and the same bla bla like yr siao cha boh, then I said, dun have, dun want, thank you...sorry gotta go...he no choice, have to said thank you, bye. :P
cmos @ Tue 30-08-05 10:16AM
kokidi : Okies... next time I juz slam the phone... kakaka...

Yvy : The Citibank Penang hotline alwiz busy one... dunno why...

n305er : Waaaahahahaa... teruk-lar u!

lucia : Lucia, it's not an invite for a credit card. It's an insurance coverage for the existing credit card I have at the moment. The bank have all my particulars; I can't bull my way out of it.
lucia @ Tue 30-08-05 10:11AM
why can't you just say that your salary is only RM900 (less than RM1000... or is it more than that?) so not qualify for a credit card.
n305er @ Tue 30-08-05 08:47AM
Sounds like... something from the Apprentice... :P

Anyway, I fear that one day My own sister may end up like that girl... Pushy and unreasonable.

Try to teach her again and again... Reason with everything.. Tolerate people. But nooo..... She's the queen of the world and everything she says is right...

Oh well... Sooner or later, everyone learns... Either the easy way, or the hard way...

But people like that should always just stick to more simple jobs like... wearing bikinies and washing cars... :P
Yvy @ Tue 30-08-05 08:31AM
wahlau....can complain to citibank n get her buntut screwed man!! thats too much....
kokidi @ Tue 30-08-05 01:36AM
you're so good to hang-on for so long...i'll just cut the line halfway through :p but i think it's part of their marketing research to find out why their customers don't want the offer....so, not her fault...but she's damn pushy
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Self-appointed torch bearer for the blur community; since 2003.

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